Privacy Policy

Last updated:

Introduction

Ghomryonehlix ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ghomryonehlix.world or interact with our services. We encourage you to read this policy carefully to understand our practices regarding your personal data and how we will handle it.

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

Information We Collect

We collect several types of information from and about users of our website, including information by which you may be personally identified and information about your internet connection, the equipment you use to access our website, and usage details.

Personal information we may collect includes:

Name and contact information, including email address and telephone number, when you voluntarily provide it through our contact forms or when inquiring about our products and services.
Correspondence records if you contact us, including the content of your messages and our responses.
Information about your preferences and interests as they relate to our products and services, which you may provide directly or which we may infer from your interactions with our website.
Technical data including your IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage data including information about how you use our website, products, and services, including the pages you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

How We Use Your Information

We use the information we collect about you or that you provide to us for various purposes designed to improve your experience and our services:

To present our website and its contents to you in the most effective manner, optimizing your browsing experience across different devices and platforms.
To provide you with information, products, or services that you request from us, including responding to your inquiries about our textile collections, lighting options, and home accessories.
To fulfill any other purpose for which you provide it, such as processing consultation requests or providing design advice based on your specific needs.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection if applicable.
To notify you about changes to our website, products, or services, including updates to our collections or special offerings that may interest you.
To improve our website, products, services, marketing efforts, and customer relationships based on the insights gained from analyzing user behavior and preferences.
To maintain the safety and security of our website, detecting and preventing fraudulent transactions and other illegal activities.

Legal Basis for Processing

We process your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Our legal bases for processing include:

Consent: Where you have given clear consent for us to process your personal data for a specific purpose, such as subscribing to communications or submitting contact forms.
Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legal obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
Legitimate interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described in this Privacy Policy. We may share your information in the following circumstances:

With service providers who assist us in operating our website, conducting our business, or serving our users, provided they agree to keep this information confidential and use it only for the purposes for which we disclose it to them.
To comply with any court order, law, or legal process, including responding to any government or regulatory request.
To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Ghomryonehlix, our customers, or others.
With your consent or at your direction for any other purpose disclosed by us when you provide the information.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, whether we can achieve those purposes through other means, and applicable legal requirements.

When we no longer need to retain your personal data, we will securely delete or anonymize it. In some circumstances, we may anonymize your personal data so that it can no longer be associated with you, in which case we may use such information without further notice to you.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures are designed to provide a level of security appropriate to the risk of processing your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

We regularly review our security procedures and consider appropriate new technology and updated methods to enhance the security of your data. Our security measures include encryption of data in transit, secure server infrastructure, regular security assessments, and employee training on data protection practices.

Your Rights

Under the GDPR and other applicable data protection laws, you have certain rights regarding your personal data. These rights include:

Right of access: You have the right to request copies of your personal data and information about how we process it.
Right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to erasure: You have the right to request that we erase your personal data under certain conditions.
Right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
Right to object to processing: You have the right to object to our processing of your personal data under certain conditions.
Right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Right to withdraw consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within the timeframe required by applicable law.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Germany and choose to provide information to us, please note that we transfer the data, including personal data, to Germany and process it there.

We take appropriate safeguards to ensure that your personal data remains protected in accordance with this Privacy Policy when transferred internationally, including the use of standard contractual clauses approved by the European Commission or other appropriate legal mechanisms.

Children's Privacy

Our website is not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us using the contact information below.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes to how we treat our users' personal information, we will post the new Privacy Policy on this page with a notice that the Privacy Policy has been updated and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of our website after any modification to this Privacy Policy will constitute your acceptance of such modification.

Contact Information

If you have any questions about this Privacy Policy, our data practices, or your dealings with our website, please contact us at:

Ghomryonehlix
Tumringer Str. 286
79539 Lörrach, Germany
Phone: +49 7621 938110
Email: welcome@ghomryonehlix.world

You also have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data violates applicable data protection laws.